Lowongan ICT Officer (SAP MM Deployment and Support)-UNOPS (United Nations Office for Project Services)

    ICT Officer (SAP MM Deployment and Support)-UNOPS (United Nations Office for Project Services)

    Jakarta Raya | Ditayangkan: 07-May-2020 | Tutup pada 06-June-2020

    The UNOPS ICT Unit is part of the Finance Group within UNOPS and is responsible for architecting, designing, delivering, and managing all UNOPS ICT infrastructure and business applications.  The ICT function within UNOPS is currently undergoing a transformation from being a service provider to becoming a strategic business partner.  This transformation requires addressing several foundational aspects of enterprise IT as well as embedding innovation and harnessing of cutting-edge technology to deliver solutions to UNOPS that truly address business needs as well as provide greater effectiveness, efficiency and differentiation to UNOPS products and services.  ICT’s place within the UNOPS Finance Group also enables the transformation by ensuring that IT decisions are made with a strategic focus on costs, benefits, and risks.

    Job description:

    Office of Information and Communications Technology (OICT) / Enterprise Application Centre- Asia (EAC-Asia).

    In 2014, the Enterprise Application Centre- Asia (EAC-Asia) was established to serve as Asia-Pacific hub to build enterprise applications for the United Nations Secretariat.

    The staff being located both in New York and Bangkok, EAC-Asia oversees the development and maintenance of enterprise applications such as iNeed Customer Relationship Management system (iNeed), Electronic Fuel Management System 2 (eFMS-2), Electronic Contingency-Owned Equipment (eCOE), and Electronic Rations Management System (eRMS) among others.

    Core enterprise application solutions have been built upon Siebel CRM public sector, Oracle-based identity management systems, JEE Spring Framework, PeopleSoft, SAP and Android/iPhone mobile platforms.

    This is a home based position and the  incumbent is expected to mainly work with teams based in Bangkok, New York, Valencia, etc.

    This is a UNOPS position and the incumbent is expected to support projects carried out for the United Nations Secretariat. The incumbent will be part of EAC - Asia under the full responsibility of UNOPS.

    What we offer:


    • A Bachelor's degree in computer science, information management, mathematics, economy, business administration or other related field is required.
    • An advanced degree in the related field is desirable.
    Work Experience

    • Minimum 2 years of progressively responsible experience in deployment and support of SAP material management (MM) is required for a holder of a Bachelor's degree in the relevant fields.
    • A Master's degree may substitute for some of the required years of experience.
    • Experience in Procure-to-Pay process implementation;
    • Knowledge of UN application architecture, integration with Siebel, or other UN standard platforms.
    • Fluency in written and oral English is required. Knowledge of another United Nations official language is an advantage.
    • Frequent official mission travel is required
    • Knowledge of UN field operation, rations management are an advantage.

    The incumbent provides expertise in SAP Material Management (MM) process management, module configuration, and client support for mission business users.

    Under  the direction of a Senior Project Manager, the incumbent is expected to undertake the following duties:
    • Manage incidents, problems, and other requests for satisfactory resolution within the standard KPIs;
    • Improve quality assurance activities and management while keeping the tight deadlines;
    • Communicate with the business community with high level of client orientation and presentation skills;
    • Prepare end users training manuals and conduct training sessions;
    • Frequent official mission travel is required
    • Perform other duties as may be reasonably required and in line with the incumbent's scope of services above.
    Monitoring and Progress Controls - Impact of Results:
    • Timely resolution of issues with high rate of business clients' satisfaction;
    • On time delivery of high-quality software with less defects introduced in the production environment;
    • Timely delivery of properly configured modules aligned with the specifications, quality, and deadlines;
    • Provision and updates of quality assurance standard operating manual;

    We are looking for highly skilled and motivated individuals who will help us position UNOPS ICT as a truly transformative part of UNOPS.

    ALAMAT : UNOPS (United Nations Office for Project Services)


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