Lowongan Field Application Engineer-Indo Chitra Jaya

    Field Application Engineer-Indo Chitra Jaya

    Jakarta Raya | Ditayangkan: 22-July-2020 | Tutup pada 21-August-2020

    As a serial technology entrepreneur and travel zealot, Skyroam founder Jing Liu found one aspect of travel especially challenging—finding reliable mobile WiFi at a reasonable cost. Inspired by a vision of a more connected world, Jing developed and patented the virtual SIM technology in 2008, enabling mobile data on-demand worldwide through local connectivity. We call it the Skyroam Global Hotspot. Some says it's magic. We say it’s a monumental achievement in software-based global connectivity.
     
    Our Culture
    With offices in China, the United States, and Europe, we are a diverse team of 150 innovators, creators, and doers sharing one common interest - a love of travel. We come into work each day with the same butterflies we get right before an epic journey, excited for whatever challenge awaits. We are Skyroam.

    Mission :
    • Provide product technical support, including consulting answers, product training, on-site technical guidance, failure analysis and troubleshooting, etc.
    • Track and deal with customer complaints, communicate and negotiate with customers to solve problems, and be able to independently complete product software and hardware problem analysis.
    • Responsible for collecting, collating, summarizing, and preparing relevant documents for customer issues solving.
    • Regular meetings with designated customers, and establish a regular customer communication mechanism.
    • Complete the introduction of new products from China to Indonesia factory, and solve relevant various problems.
    • Statistics on product after-sales problems and lead to deal with after-sales products.
    • Assisted the team in project management and knowledge accumulation.
    • Complete other tasks assigned by company leaders in time.
     
    Competence :
    • Bachelor’s degree, major in Electronics.
    • More than 5 years of experience in electronic.
    • Project management skills are preferred.
    • Must be able to speak English and Indonesian, while Chinese language is preferred.
    • Master professional knowledge of electronic components, will use multimeter, oscilloscope, soldering iron, etc.
    • Strong interpersonal communication and processing skills, ability to understand customer needs, good problem-solving skills, strong sense of responsibility, and meticulous work.  
    • If you are an engineer with comprehensive capabilities, that is the best.
    • Adapt to different working hours.
    • Location: Jakarta, Indonesia
     

    ALAMAT : Indo Chitra Jaya


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